Albert allows attachments across the platform in the Notes section in the Tasks, Inventory, Parameter Groups, and Data Templates modules. In these modules, Albert supports attachment preview inside the application of a variety of file types.

How to Upload an Attachment

To upload an attachment in Albert, navigate to the Notes section of the respective object.

Screenshot 2023-08-16 at 10.48.44 AM.png

Click on the paper clip, browse the proper storage location and select the file for upload and click Open. Add any text notes to be associated for the file and click Save.

Screenshot 2023-08-16 at 10.52.30 AM.png

The document is now attached to the object in Albert. Once the file is attached as a note, users can download the file straight from Albert by clicking on the download arrow located on the top right of the attached file.

Screenshot 2023-08-16 at 11.00.48 AM.png

Attachment Preview

Albert supports attachment preview inside the Albert application of a variety of file types. To preview an attachment, simply click on the attachment, and a pop-up window will open up inside the application displaying the attachment without having to navigate out of the application or downloading. From this pop-up, downloading the attachment to the user's local device is as easy as clicking the download arrow in the top right corner.  To exit the attachment preview view, click on the "X" in the top right of the pop-up. This will return users to the Albert platform.

Screenshot 2023-08-16 at 10.57.32 AM.png

File Types Supported in Attachment Preview

The following file types are supported in the Albert application:

  • Office Documents: .xls, .xlsx, .doc, .docx, .ppt, .pptx
  • Images: .png, .jpg, jpeg, .bmp, .gif, .webp
  • Videos: .mov, .mp4, .m4v, .mkv, .webm
  • Audio Files: .mp3, .wav, .wave
  • Other Files: .txt, .pdf, .wps, .svg, .xlr, .html, .xhtml, .htm

As of now, .eml or .csv files are not supported.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.